Order tracking

Order tracking

How can I track my order?

You can track your order by doing one or more of the following:

  • Use the tracking information provided in your shipping confirmation email:

– Once your items have been sent, you’ll receive a shipping confirmation email containing a tracking ID number and link.

– Hold tight – the tracking ID number may take up to 1 business day to become active.

– Missing your shipping confirmation email? Be sure to check your junk/spam email folder.

– Please note, you may receive several shipping confirmation emails to track your order – if your items have been sourced from multiple stores and/or delivered by multiple carriers.

Allow 4 business days from purchasing your items, for your entire order to be dispatched and the shipping details confirmed by email. For more information, see our delivery timeframes .

Can’t find the answer to your question?

At peak times it may take 1-2 business days to reply to your query.

During peak times there may be long waiting times

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