How can I track my order?
You can track your order by doing one or more of the following:
- Check your order status at Track your order.
- Use the tracking information provided in your shipping confirmation email:
– Once your items have been sent, you’ll receive a shipping confirmation email containing a tracking ID number and link.
– Hold tight – the tracking ID number may take up to 1 business day to become active.
– Missing your shipping confirmation email? Be sure to check your junk/spam email folder.
– Please note, you may receive several shipping confirmation emails to track your order – if your items have been sourced from multiple stores and/or delivered by multiple carriers.
Allow 4 business days from purchasing your items, for your entire order to be dispatched and the shipping details confirmed by email. For more information, see our delivery timeframes .
Can’t find the answer to your question?
At peak times it may take 1-2 business days to reply to your query.
During peak times there may be long waiting times